Privacy Policy for Confluence Gastronomy
At Confluence Gastronomy, we are committed to protecting the privacy and security of our guests' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our online platform, engage with our services, or visit our establishment. We operate in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) to ensure your privacy rights are respected.
Information We Collect
We collect various types of information to provide and improve our high-end dining experiences and related services.
- Personal Identifiable Information (PII): This includes your name, email address, phone number, and any other details you provide when making reservations, signing up for our newsletter, participating in gastronomic workshops, or arranging private chef services. We may also collect dietary preferences or allergies to tailor your dining experience safely and exquisitely.
- Reservation Details: Information related to your bookings, such as date, time, number of guests, special requests, and historical dining patterns with us.
- Transaction Data: If you make payments through our site for bespoke culinary events or other services, we collect necessary transaction details, though payment processing itself is typically handled by secure third-party providers.
- Technical Data: Information about your device and how you interact with our online platform, including IP address, browser type, operating system, and browsing activity. This is collected through cookies and similar technologies.
- Communication Data: Records of your correspondence with us, including feedback or inquiries.
How We Use Your Information
The information we collect is used for the following purposes:
- To Provide and Manage Services: To process your reservations, provide fine dining services, manage bespoke culinary events, private chef services, and gastronomic workshops. This includes communicating with you about your bookings and requests.
- Personalization: To tailor your experience at our restaurant and through our services, remembering your preferences, dietary needs, and previous interactions to offer a truly bespoke experience.
- Communication: To send you confirmations, updates about your bookings, relevant information about our menu, events, and promotions that may be of interest, provided you have consented to such communications.
- Service Improvement: To analyze how our online platform and services are used, to identify areas for improvement, and to enhance user experience and service delivery.
- Legal Compliance and Security: To comply with legal obligations, enforce our terms and conditions, and protect the rights, property, or safety of Confluence Gastronomy, our guests, or others.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your Personal Identifiable Information to outside parties for their marketing purposes. We may share your data with:
- Service Providers: Trusted third-party service providers who assist us in operating our online platform, conducting our business (e.g., reservation systems, payment processors), or serving our guests, provided those parties agree to keep this information confidential and comply with data protection regulations.
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place a reservation, submit personal details, or access your information. These measures include encryption, access controls, and secure data storage.
Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and personalize content. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our site may become inaccessible or not function properly.
Third-Party Links
Our online platform may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Confluence Gastronomy
8A Fullerton Road, #02-01 One Fullerton, Singapore, Central Region, 049213, Singapore